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  • Do you offer veteran and service worker discount?
    Thank you for your service! To be eligible for the discount, upload the following documents: Service Workers: Law Enforcement, EMT/Paramedics or Fire Service credentials. Military: Honorable/Medical Discharge Papers, Military ID, recent Leave or Earnings Statement (LES) for active duty. * Note to all Service members: The Office of the Under Secretary of Defense of the Department of Defense (DOD) ordered the Military Departments to issue punitive general orders or regulations under Article 92 of the Uniform Code of Military Justice (UCMJ) prohibiting the use of products made or derived from hemp, including CBD oil by active duty Service members and the members of the Reserve Components. You acknowledge and accept the purchase and usage of hemp products is of your own volition and assume all related risks.
  • What is the ALLIXIRS difference?
    ALLIXIRS is built on three fundamental pillars – transparency, quality, and ethical integrity. Any one of these ideas is a respectable discipline standing alone, but together they promote an unwavering foundation ensuring safety and consumer confidence. Our mission is to deliver a synergy of harmony and wellness with science-based, lifestyle products – all things, all occasions.
  • Is ALLIXIRS FDA Approved?
    ALLIXIRS manufacturing facility is registered with the FDA. ALLIXIRS products are not FDA Approved and are not intended to diagnose, treat, cure, or prevent any disease.
  • What is your laboratory testing process?
    ALLIXIRS does two full panel testing from an ISO/IEC 17025 accredited laboratory. The first test ensures all ingredients are within conformance for manufacturing. The second test ensures the finish products are accurately labeled and free of state-mandated harmful constituents. Each full panel testing screens for total cannabinoids, total terpenes, pesticides, residual solvents, microbials, mycotoxins, heavy metals, foreign materials, and water activity.
  • What are the benefits of creating an ALLIXIRS account?
    You will have 24/7 access to your account information, speedy checkout, sign up for subscriptions, track current and previous orders, and view your product reviews.
  • What are cannabinoids?
    Cannabinoids are a group of fatty compounds produced by plants and the human body. There are more than 100 identified cannabinoids in the cannabis plant.
  • What is cannabidiol (CBD)?
    Cannabidiol (CBD) is one of the many hundreds of cannabinoids that are naturally found in cannabis plants.
  • What is hemp extract?
    Hemp extract is elicited from aerial parts of CBD hemp flower and hemp biomass and contains naturally occurring cannabinoids, terpenes, and other plant oils and extracts. Hemp extract should not be confused with cannabidiol (CBD) isolate as this requires further refinement processing of hemp extract to produce a purer (isolate) form. ALLIXIRS manufactures with hemp extract because of the interactive synergistic benefits of the constituents in cannabis plants (Entourage Effect).
  • What is the Entourage Effect?
    The Entourage Effect is the benefit by which other natural compounds act synergistically to modulate the overall effect of the cannabis plant.
  • What are “aerial parts”?
    Aerial parts are parts of the plant that are exposed to air such as leaves and flowers.
  • Are there side effects to hemp extract?
    Side effects will vary from person to person. We advise anyone concerned about side effects to immediately contact their health care professional before using hemp products. Allixirs hemp products have not been approved or evaluated by the FDA and is not intended to diagnose, treat, cure, or prevent any disease. There may also be adverse effects as a result of interaction with existing medications.
  • What are the benefits of hemp products?
    In accordance with federal regulations, we cannot make health claims regarding our hemp products. Allixirs hemp products are not intended to diagnose, treat, or cure any disease.
  • Will I fail a drug test?
    Hemp products are derived from cannabis plants which inherently contains trace amounts of tetrahydrocannabinol (THC). Research of cannabinoid pharmacokinetics is still in its infancy stages while drug screening methodology has not been standardized to test for specific cannabinoids. We advise anyone who are subjected to drug testing to contact their health care professional before using hemp products.
  • Do ALLIXIRS products contain THC?
    ALLIXIRS hemp products contain hemp extract derived from cannabis plants which inherently contains trace amounts of tetrahydrocannabinol (THC). ALLIXIRS USA derived hemp extracts do not contain detectable THC at 10 ppm. Hemp extracts are sourced from manufacturers with current Industrial Hemp Certificate from the Department of Agriculture.
  • Can the color vary from batch to batch?
    Color difference from product to product is natural. Products made with natural grown ingredients may vary slightly from batch to batch. All products are batch tested to ensure safety and accurate label claim.
  • Where can I find the ingredients?
    Ingredients can be found on the label and product page.
  • Are ALLIXIRS products vegan?
    All products from ALLIXIRS are vegan with the exception of the Hemp Balm and Lip Balm which contain beeswax.
  • Can I vape tinctures?
    Tinctures are made specifically to be taken sublingually. Do not vape tinctures.
  • How do I store hemp products?
    While our hemp products do not require refrigeration, we recommend storing all hemp products in a cool, dry place away from light.
  • Are hemp products legal in my state?
    Section 10113 of the 2018 Hemp Farming Act defines “hemp” or “industrial hemp” as cannabis with no more than 0.3% tetrahydrocannabinol (THC) on a dry weight basis. However, there still remains a disconnect with local rules and regulations and that is largely due to FDA’s authorities over hemp products. Until FDA explicitly provides regulatory guidance with clear language for “hemp products”, some states allow commercialization of hemp products, while in other states, industrial hemp in any form is illegal. While we do everything to ensure quality assurance, accurate labeling, safety, and efficacy, Allixirs assumes no responsibility for any legal charges as a result of changing local/state laws. It is the buyer’s responsibility to determine if any transaction from and its affiliates is in violation with local rules and regulations.
  • Can I use the Pet Supplement for my other species of pets?
    ALLIXIRS Pet Supplements are designed to support canine wellness, however, if you decide to try the product for your other species of pets, please consult your veterinarian.
  • How much does the sublingual tincture dropper hold?
    The 30 mL sublingual tincture dropper is designed to hold 1 mL. Each dropper is graduated in .25 mL increments for ease of use.
  • When will my item(s) be shipped?
    All stocked items will be shipped same day if orders are placed before 12 PM PST. In rare circumstances where orders are not able to ship within 24 hours, a notice will be sent via email detailing the reason for delay.
  • Do you offer expedited shipping?
    Please contact us prior to placing an order if you do not see an acceptable shipping option. Generally, all orders on stocked items placed before 12 PM PST should be delivered next business day with domestic expedited shipping.
  • Can I modify my order after it has been placed?
    All orders can be modified if the order has not been shipped.
  • How do I return ALLIXIRS’ product(s)?
    If you are unhappy with any products, we insist that you send it back within the first 30 days of delivery to exchange for another product (of equal value) or a full refund. If you purchased the product through one of our authorized distributors or retailers, go to the original purchase location for any return or exchange.
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